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The Greatest Gift
A program that revolutionizes the lives of hearing-impaired people
By Lisa Baran, PetFolio

The little dog was found wandering the streets of a California city
and taken in by animal control. Awaiting an uncertain future, the little guy’s luck changed when a team of trainers from the San Francisco Society for the Prevention of Cruelty to Animals (SF SPCA) entered the building on a mission: seek out new dogs with the right interest, aptitude, and temperament to enter the SF SPCA’s Hearing Dog Program.
That was this little dog’s lucky day because, even though he was only about eight pounds of pooch, this Chihuahua/dachshund mix is friendly, calm, smart, and has radar-sized ears!
Two years later, Stirrup is the newest resident of his kind in Reno, Nevada, and comfortable in a life-long partnership with Shirley, a hearing-impaired woman.
When a person is hearing impaired (i.e., hard of hearing or deaf), a great deal of life passes them by. Sounds that hearing persons take for granted go unheard – a knock on the door, a ringing phone, or the oven buzzer signaling the ready of a roast. These sounds of life can all escape hearing-impaired people, and more so, sets them at great risk. What about a fire? Can they hear the alarm? What about a siren on the street or a honking car? Can they respond in time? Hard of hearing to deafness comes in degrees, and for many, their daily lives are like living with dense cotton wads in their ears – sound is muffled and soft – if it is audible at all.
Enter the SF SPCA.
Dogs have great senses. They have the instinct to protect, keen noses, and sensitive ears. Since 1978, the SF SPCA Hearing Dog Program has taken the talent of sensitive ears and revolutionized the lives of hearing-impaired persons by training these special dogs to hear sounds their new keepers cannot.
The dogs are sought from area shelters and pounds and selected for the criteria of abilities that make them good candidates for the program. They are then launched into a rigorous training regimen to teach them to be their keepers’ ears. They learn to respond to a variety of sounds, such as ringing phones, door knocks, alarms, buzzers and bells, and their person’s name, and can be further trained to additional sounds particular to those that the hearing-impaired individual may need.
The process is simple. And the dogs are smart! Fast learners that, with a food treat, learn to hear the sound, respond to the sound by touching the individual, and then return to the sound for their person to follow.
Dogs seem to be hungry all the time, so the food treat is a definite incentive, but these dogs have also been selected for their high desire to please and will do almost anything to do exactly that. “I am astonished at how quickly Stirrup can learn a new sound. Ten minutes of working on something new and he’s got it down for good,” Shirley said. “He just gets it so fast! He never ceases to amaze me.”
The SF SPCA Hearing Dog Program has trained 781 dogs and matched them with hearing-impaired applicants since the program began and anyone with severe hearing loss, 18 or older (younger persons on a case-by-case basis), and a resident of California or Nevada may be eligible to receive a hearing dog. Only a handful of dogs have been placed with Nevada residents.
As are all SPCAs, the SF SPCA is a nonprofit entity that gains funding for this and other programs through donations from private individuals, corporations, foundations, and service clubs. It can cost up to $25,000 to train one hearing dog through the program by the time the dogs have gone through the whole process. This cost covers each dog being kenneled during training, fully health checked, spayed or neutered, trained on a daily basis by the battery of talented trainers, positioned with the potential hearing-impaired person, and then individually trained with that person in a week-long intensive training class to teach them how to use the hearing dog.
“I have always thought our figure might be higher than elsewhere since we live in the Bay Area. However, after talking to people in other states, it seems comparable to what it costs other nonprofit programs. We do depend on donations and bequests. So, obviously, we appreciate support from those who realize the value of trained hearing dogs in the lives of people who are deaf or hard of hearing,” said SF SPCA Hearing Dog Program Director D. Glenn Martyn.
Shirley waited almost two years to receive her dog from the time she first made application. She needed a small dog due to physical restraints of handling a large animal and the design of her home. “We used to go down the list based on an applicant’s application date. So, those who applied first usually got a dog first. However, we realized this meant some people did not get a dog that was the best match for them. So, now we look through our entire list of applicants, and attempt to match the person’s needs and capabilities, home environment, dog preferences, etc., with the dogs we have available. This means some people get a dog only a few weeks or months after applying and others may wait a year or two, or occasionally more,” Martyn explained.
“It was a long wait, but worth it,” Shirley said. “I didn’t quite know what to make of this little dog when I was first introduced to him in the class. I guess I was expecting a different kind of dog. He was so small. I wouldn’t give him up for anything now! Stirrup is perfect for me, for my home, and my lifestyle. They [SF SPCA] couldn’t have done a better job of pairing us together!”
Each dog is matched with extreme attention to detail with every hearing-impaired person’s individual need, the idea being that if a dog is so perfectly matched to the person, the dog will remain for life, rather than needing to be returned and re-matched with another individual. Martyn said, “We do try to find the best match possible. However, it doesn’t always work out, for a variety of reasons. The vast majority of our placements are successful, with the dog remaining in the home with the original person. When the placement doesn’t work, the dog comes back to us for replacement and a better match. Historically, the need to replace a dog doesn’t happen very often, but it does happen.”
Jennifer, another participant in the training class, was paired with Bamboo, a black Labrador who could not only hear for her, but provide her a stable base for balance and be calm and unflappable at school and her job. “Bamboo is not only a wonderful dog helping me by being my ears, but she also has become a wonderful companion and part of my family and my best friend! I couldn’t imagine life without her. It’s amazing how many people are unaware of hearing dogs and mistake her for a guide dog for the blind. It’s quite fun to explain what she does and how she helps. I really appreciate The San Francisco SPCA Hearing Dog Program for having such a wonderful training program,” Jennifer said.
Josh is a young man studying to become an aeronautical engineer who was paired with ball-of-energy Boston terrier, Buckley. That duo couldn’t have been a better match because the two are equally matched up for energy requirements. "What matters most is not so much how compatible I am with Buckley, but how we, Buckley and I, deal with incompatibility as a team. The SPCA Hearing Dog Program has done a great job matching their dogs with new owners and training the teams to fill in the gaps that incompatibility issues might have created. Buckley provides excellent companionship in my daily activities and weekly hikes and life-saving support as a service dog. I’m very pleased with the SPCA’s successful efforts," he said.
The class introduces the recipients to their new ears and begins bonding the dogs to their new person. The recipients were encouraged to be the primary person to walk, feed, and practice obedience and sound training with their dogs and to minimize interaction with other people. “We recommend, especially initially, that all good things come from the dog’s new person. If too many rewards and interactions come from someone else, it could jeopardize the bonding with the new person,” Martyn explained.
And – it works! Stirrup is so bonded to Shirley that he practically (in true Chihuahua form) has a nervous breakdown when Shirley so much as steps around the corner in her house. “Call him Velcro,” she said.
The class also teaches the recipients how to understand their dogs, continue to reinforce the obedience and sound training, train for new sounds, and be a good dog owner. Obedience in public places is extremely important to maintain because service dogs are allowed to accompany disabled persons in restaurants, hotels, airplanes, shops, grocery stores, theaters – wherever the general public is allowed. It is a violation of the Americans with Disabilities Act and local and state laws to harass, restrict, or deny the movement of a disabled person accompanied by a service animal.
When dressed in blaze (bright orange) collar, leash, and special hearing dog jacket, Stirrup knows he’s going to work. “He sees that jacket and dives right into it! It’s so funny – he’s ready to go!” Shirley said. “He’s so good in public you hardly know he’s there. In restaurants, he just curls up under the table. Biggest problem is that he’s so cute. I get nowhere fast because people want to pet him, which they aren’t supposed to do, and ask questions about him. A lot of people know about guide dogs for the blind, but are surprised to hear about, and see, a hearing dog – especially one so small.”
The SF SPCA Hearing Dog Program is available to any person who meets the guidelines of deafness or severe hearing loss. All they need to do is make application to the program with a $20 application fee and the good folks there will guide them through the process. The program also includes a week-long training class with a $100 registration fee at the SF SPCA Training Center and those needing accommodations stay at a prearranged hotel near San Francisco paid for by contributors.
If you know someone whose life could be better with a hearing dog, contact the SF SPCA Hearing Dog Program by calling 415-554-3020 or 415-554-3022 (TDD), or e-mail at
hearingdog@sfspca.org, or log onto their informative Web site at
www.sfspca.org
The Invisible Dog
Canine Companions for Independence
By Leslie Morán, Silver Springs, NV

Would
you want to own an invisible dog?
Or a dog that
blends so well into his environment that he’s
hardly noticed? Probably not. But, that’s just
the dog Bob Connors wanted and he got it.
Bob is a typical teenager, he goes to school, has
a part-time job, and goes to basketball games.
The only difference is – Bob is in a wheelchair
with cerebral palsy. Due to his condition,
Bob is unable to control his motor functions
and performing simple tasks can sometimes be
overwhelming.
Last year, Bob learned about Canine
Companions for Independence (CCI), a nonprofit
organization that trains dogs to assist
people with disabilities. Bob was put in touch
with CCI’s Santa Rosa, California headquarters
by the local office.
He made application
– and waited.
He met the criteria, and the next step was to
attend a rigorous two-week class at the regional
center in Delaware, Ohio. Also, because he was
only 17, he needed to bring an adult facilitator
with him. Bob and his mom traveled to
Ohio where they were greeted by the trainers
and spent several class days learning about the
responsibilities and benefits of owning a companion
dog. Bob was on his way to receiving
a unique dog that would become a life-long
companion, helpmate, and friend.
CCI uses Labrador retrievers, golden
retrievers, and Lab/golden crosses
because of their intelligence and extreme
loyalty to their owners. At eight weeks,
puppies are placed with foster puppy raisers
who begin socializing and teaching the dogs
basic obedience – with the goal of raising a dog
that will one day complete the extensive training
regime to become a canine companion. Around
15 months, the puppies start advanced training
under the guidance of professional instructors
at one of five regional facilities. Those that
graduate are an elite group, only one out of five
puppies has the right stuff to become a canine
companion.
On the class day where the students would
choose their dog, or rather the dog would choose
them, Embassy, a large black Labrador, almost
instinctively found Bob; and Bob knew immediately
that Embassy was his dog. It was a match
made in heaven. That night, they went back to
the hotel to bond.
A big dog, over 70 pounds, Embassy’s movements
are graceful and light. He is trained to
recognize and respond to over 50 commands,
and now Bob needed to learn to communicate
with Embassy so that the commands
were seamless.
Each class day brought new challenges in
learning to work with Embassy. Bob learned
to hold a loose leash, maneuver his wheelchair
with Embassy at his side, and issue basic
commands. One of the first tests was a field
trip to the zoo. Could the recipients handle
their dogs in public? On that sunny day, they
proved they could, and quickly learned to
work in partnership with the dogs.
The last hurdle occurs when the trainers test
each dog/recipient pair to make sure they are
working as a team. Bob worried that Embassy
might not accomplish turning on a light switch,
but did complete the task, along with retrieving
objects from the floor, and opening doors.
Finally, it was time for graduation, a very emotional
time, because the recipients meet the
puppy raisers, many of whom brought scrapbooks,
showing each stage in the dog’s development.
It’s a bittersweet time for all involved;
the puppy raisers are saying good-bye to their
dogs, but are overwhelmed with joy that they’ve
helped enable people like Bob to live independent
lives.
It’s been over a year now, and Bob and Embassy
grow ever closer. Whether enjoying a burger
out, taking a weekend trip, or simply at his
side while Bob plays video games, the pair are
inseparable. Embassy has given Bob the confidence
and freedom he needs to live a full life.
In mid October, Bob passed the final test for his
independence; he can now take Embassy everywhere
without the aid of his facilitator.
In Bob’s words, “Having Embassy at my side
has given me confidence to go into new situations.
He can help open doors and pick up my
cell phone. He’s always there helping, but it’s
almost like he’s invisible.”
To learn more about CCI and these wonderful
dogs, log onto
www.cci.org
Nancy Gorman works in a middle school in Illinois and loves
to share her joy of reading and writing with her students. She
trained her dog, Gracie, to be a working dog, visiting schools
and nursing homes in the Chicago area.
Dogs Do It All
The most endangered big cat species
By Sue Edmondson, Fall River Mills, CA

Imagine
not being able to pick up a phone, or fearing
a panic or asthma attack in the grocery store, or wondering if a cancer is
lurking. Imagine an available technology that solves these problems. Imagine
a dog.
Richard, with post polio syndrome, did. “I’m a paraplegic with quad
tendencies.” Eight years ago, Canine Companions for Independence
gave him Lupe who helps him get dressed and undressed, brings
items from the fridge, picks up the phone – assisting in everything
he does. “I jokingly said to Lupe’s trainer that I wanted him to
be able to do laundry. They trained him to do laundry.” Richard
laughs. “He doesn’t fold clothes, though, and isn’t too good about
sorting colors. People don’t realize how much dogs do for us,” he
adds. “They give people who would otherwise be housebound or
institutionalized a chance for a different type of life.”
Natalie, afflicted with multiple
sclerosis since age nine, has gradually
lost her sight and mobility.
Lancelot helped her through college.
Then she went to law school,
in a wheelchair, but without a dog.
Afterwards, her sight had deteriorated
so that her husband wheeled
her to job interviews. “It didn’t do much for my confidence, and
I can’t imagine the questions that went unasked by prospective
employers.” She needed both a guide and mobility dog, something
most programs didn’t train for. Deb Davis of Paws with a
Cause said they decided to resolve that. How did they do it? “We
hired guide dog trainers.”
Natalie received one of Paws with a Cause’s first dual-service dogs,
and today has Nugget. “I use him constantly,” she says. He boosts
up her legs so she can position in her wheelchair and helps her into
bed. He also brought help when she fell in a public bathroom.
Kelly Stack, of Loving Paws Assistance Dogs, says it’s one the
few organizations that provides dogs specifically to children.
“They [children] don’t need to compete with adults for the same
canine resources.” Alexandria received Tacoma from Loving
Paws. “Tacoma picks things up for Alex and is trained to stand
strong so Alex can use her to get up off the ground when she falls.
She turns lights on and off, opens or closes cabinets, and gets me
if Alex needs help at home. Tacoma goes to school with Alex and
is with her always,” her mom said. “She is there for Alexandria
no matter what.”
Another client, Brandon, doesn’t speak, but that doesn’t matter
to Star, his social dog. Brandon’s mom says Star does the work of
a service dog, but his main job is to be a friend. “When Brandon’s
sick, Star curls up behind him so he can lay on her like a pillow.”
Brandon didn’t make friends easy at school. “He’s non-verbal,
wheelchair bound, and makes little eye contact,” she said.
“When we took Star to school, the children were fascinated.
Now they all know Brandon and talk to him every day. We
couldn’t ask for a better friend for our precious son.”
The group, 4 Paws for Ability, tackles autistic children because
“few others do, and kids need the dogs as much as, if not more,
than most disabled adults,” said Executive Director Karen Shirk.
Dogs help with communication skills, accepting physical contact,
and reducing repetitive behaviors.
People with psychiatric illnesses are often as socially isolated
as well. “A person with panic disorder and agoraphobia may be
trapped in their home for years, until a psychiatric service dog
is provided and the individual finally feels safe enough to leave
home accompanied by the dog,” says Board President Dr. Joan Esnayra, of the Psychiatric Service Dog Society. “What may
appear to some as simple companionship is a form of cognitive
behavioral therapy in which dog and handler, by virtue of 24/7
togetherness, become astute observers of each others’ behaviors,
attitudes, and dispositions. A dog acts like an auxiliary
brain, providing the handler information about changes in their
own physiology that they would
otherwise be unaware of. The
dog, through its alerting abilities,
provides the handler a timely
opportunity to make healthier
behavioral decisions before an episode
takes over.”
Seizure response dogs, like those trained by Paws with a Cause,
are trained to stay with the person having the seizure, and to
call 911 if necessary. “We’ve had several clients whose seizures
have decreased in number since having the dogs,” says Davis.
Although she doesn’t believe that pre-seizure alert is a trainable
task, it’s possible that a closely bonded dog may develop that skill.
In a 2005 UCLA study, the presence of dogs lowered blood pressure,
diminished release of harmful hormones, and decreased
anxiety among hospitalized heart failure patients.
Dogs are sniffing out mold, drugs, bombs, bodies, and are even
considered a potential tool for early detection of cancer.
The Pine Street Foundation is conducting ongoing cancer
detection studies and says their studies had a 99 percent success
rate for identifying lung cancer’s presence and absence, an
88 percent success rate of finding the presence
of breast cancer and a 98 percent rate of
determining its absence.
It’s no secret that it’s costly to train
these dogs. Richard bets the costs reach
close to $40,000. “I know what Lupe is
worth,” he says. “But I wouldn’t trade
him for a million dollars.”
Imagine that.
Sue Edmondson has published fiction for children and
adults; and nonfiction for Petfolio magazine. She
particularly enjoys having the opportunity to meet people
who don’t think it’s strange that she talks to her dog and
cat as much (or more) than she talks to her husband.
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